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How to Improve Your Cold Email Reply Rate in One Week

Hugo Pochet
Co-Founder @Mailpool and Cold Email Expert

Cold email is one of the effective ways to start conversations and drive new business. It gives you direct access to decision-makers without needing any introductions. But it's only effective when done right. Some campaigns get reply rates of 20% or higher, while almost half struggle to even hit 10%. It sounds complicated, right? But it doesn’t have to be. You just need to follow a few steps and a week to turn things around. All it takes is a simple tweak to your cold email setup, message, or strategy to start seeing better results.

Start with your Infrastructure

The first step to improve your reply rate is to have the right infrastructure to make sure that your recipient will actually receive the email. Start by using a dedicated domain for sending. Make sure that you have all the email authentication properly set. You should also limit your sends per inbox to avoid spam triggers. Warming up your inbox is also necessary for deliverability. This is a technical step, but a necessary one. Getting it right builds trust with email providers and gives your outreach a better chance from the start. Using Mailpool can give you an edge in getting replies in the cold email game. It automates the infrastructure setup so you can focus on other things.

Next, clean your list 

Reply rates shoot up when you’re sending to the right people. That means defining your ideal customer profile and making sure your list is clean and current. No generic scraped lists or outdated contacts. Focus on leads who actually need what you’re offering. A well-targeted list will always outperform a big one filled with the wrong people. Relevance makes all the difference.

Make it count

People usually decide within seconds if they’re going to keep reading or just skip your email. That’s why your first impression counts. A subject line should feel natural and can pique interest to encourage them to read more. Next, customize your actual pitch, without sounding like one. Make it personalized to your recipient. Highlight the value and positive outcome that they will be getting. When emails are clear and personal, people are more likely to respond.

Choose the perfect timing

A perfectly crafted email means nothing if it lands at the wrong time. The magic window? Mid-morning, try sending 9 to 11 AM. That’s when people are finally settled, coffee in hand, actually looking at their inbox instead of just skimming. And stick to Tuesday through Thursday. Mondays? Too chaotic. Fridays? Forget it, everyone’s already checked out. Funny how just tweaking when you hit send can turn radio silence into actual replies.

Always Follow Up

We've all been there, spending hours polishing that perfect cold email, hitting send with a mix of hope and dread, only to be met with... absolute silence. It's enough to make you question whether your messages are even reaching real humans.
Here's the uncomfortable truth those "gurus" won't tell you: That first email? It's basically just your opening move. The real responses are the ones that actually lead somewhere, nearly always come from the follow-ups. They show up after you follow up; that's when the conversations actually start happening. Like, seriously, about 90% of replies usually come from the second or third try. Here's how to do it without being 'that' annoying salesperson: After about 3-4 days, send a simple follow-up. The key is making it sound like you're helping them, not hassling them. Then just wait for a few days, but here's a hard rule: if you've sent 3-4 emails and still hear nothing? Game over. At that point, you're just becoming inbox spam. And nobody wants to be that guy.

A/B Test Everything

Ever stare at your draft email wondering:
"Will this subject line actually work?"
"Should I make this longer or shorter?"

Here's the ugly truth that nobody knows. Not really. Not until they test it.
The solution isn't guessing. It's sending both versions to small groups and seeing which one performs better. More opens? More replies? That's your answer right there. Keep doing this, and something cool happens. You start recognizing what actually connects with people. No more throwing spaghetti at the wall. You'll just know what works because you've seen the results.
And that's the real secret:
There are no email gurus
Just people who test more
Your audience is unique
The only way to know is to try
That "send" button? It's the most honest focus group you'll ever have.

Moving Forward

Cold emailing isn’t something you set up once and never look at again. It takes work. And honestly, it’s all about noticing the little things. Are people even opening what you send? Are they replying? Or is everything just bouncing back? Pay attention to that.
Your list might be messy. Or maybe your setup’s off and needs fixing. Even how you word things can change the outcome. Try switching it up. Send it at a different time. Morning, afternoon; see what sticks. Give it a few days. Make a couple of changes. You might end up getting way better results without doing anything drastic.
Getting replies isn’t some big mystery; we just need to put in some actual work to improve the reply rate in just a week.

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